Working demo

Commercial kitchen equipment service and dispatch demo

Dispatch board, preventive maintenance, a technician tablet and parts tracking for a commercial kitchen and refrigeration service company.

This is a working demo we built for a business deciding whether to hire us. It runs on example data.

Status
Working demo

The business

A company that services commercial kitchen and refrigeration equipment, runs preventive maintenance programs and sells used equipment.

The problem

  • Daily dispatch ran in a separate spreadsheet, tracked with cell colors.
  • There were no guardrails: required fields could be skipped and calls could be deleted.

The standout feature

Parts arrive, the return trip is prompted

A tech marks a call Waiting for Parts and enters the PO number and arrival date. When the part is received, the office gets a prompt to schedule the return visit, linked to the first call.

What we built

  • Customers and equipment with full service history.
  • A dispatch board with a map, and a preventive maintenance program that creates the calls.
  • A technician tablet with today's calls, equipment QR scan, directions and customer signature. No prices shown.
  • A call status board: waiting for parts, quote needed, ready to bill.
  • Waiting for Parts asks for the PO number and arrival date, and Parts Received prompts the return trip.
  • Calls are never deleted, canceling or holding one needs a reason, and return visits link to the original call.
  • Office closeout with hours checked, sales tax and QuickBooks sync.
  • Their dispatch workbook built in: multi-day jobs, a week view and time off, plus technician production reports.

How it works differently

BeforeNow
Spreadsheet colorsOne-click statuses
Calls that could be deletedCalls kept, with a reason for any cancel
A separate dispatch workbookBuilt into the same system

Build speed. Changes asked for on a call were in the demo the next day.

Compare replacing a subscription with software you own

After we build it

Who fixes problems
We do. One year of bug fixes is standard in every contract. If something we built breaks, we fix it.
What you own
You own the code, the database and the accounts it runs on.
Your data
Your data moves with you. It sits in a database you own, so it is never locked inside our system or anyone else's.
Your team
Your team is trained on it. We walk your staff through the screens they will use.
If we disappear
You hold everything another developer needs to pick it up: the code, the database and the accounts.
Who you talk to
We are a US team based in Florida. The person who leads your build is the person you talk to.

Who builds it

  • A US team based in Florida.
  • The person who leads your build is the one you talk to, start to finish.
  • We copy what you like about your current software, fix what you don't, and you own the result.

See a demo built for your business

Tell us what software you run on today. We build a working demo around your business and walk you through it.

See a demo built for your business
Free 30-minute call with our team.