Client build

Pet cremation care tracking, intake and driver app

Tracks every pet from the family's first call to the return of the ashes, with a QR code on each pet and each item ordered.

Status
Client build

The business

A pet aftercare company with two care centers. Families and vet clinics send pets for cremation, and drivers collect them from homes and clinics.

The problem

  • Intake paperwork was handwritten, and the online intake form they had been promised never launched.
  • Staff initialed a paper list to show work was done, with no proof it actually was.
  • The office texted each driver the day's pickups.
  • Families got no automatic notice when their pet was ready to collect.

The standout feature

Scan the pet, then the keepsake

A staff member finishes a keepsake. They scan the QR code on the pet and the one on the keepsake. The item is marked done only when both scans match, and the pet cannot move on to cremation until every required item is finished.

What we built

  • An intake link sent to the family: their details, service choices and an authorization they sign with a finger.
  • A care-center board showing every pet by station.
  • One QR code per pet and per item ordered. An item counts as done only when it is scanned with the pet present.
  • Cremation is blocked until every required special service is finished.
  • A driver's day on any phone, ordered by distance, with a signature at each pickup.
  • Pricing per vet clinic or group, invoices split between clinic and family, and clinic balances.
  • Two-way texting with alerts to the owner's cell, and status changes that send messages on their own.
  • Both care centers in one system.

How it works differently

BeforeNow
Handwritten intakeA link the family fills in and signs
Initials on a paper listScans that prove the work was done
Texting drivers their pickupsThe driver's day on the phone
Follow-up reminders onlyMessages that send when a status changes
One system per locationBoth centers in one

Build speed. The first working version was running the day we started building, four days after the contract was signed.

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After we build it

Who fixes problems
We do. One year of bug fixes is standard in every contract. If something we built breaks, we fix it.
What you own
You own the code, the database and the accounts it runs on.
Your data
Your data moves with you. It sits in a database you own, so it is never locked inside our system or anyone else's.
Your team
Your team is trained on it. We walk your staff through the screens they will use.
If we disappear
You hold everything another developer needs to pick it up: the code, the database and the accounts.
Who you talk to
We are a US team based in Florida. The person who leads your build is the person you talk to.

Who builds it

  • A US team based in Florida.
  • The person who leads your build is the one you talk to, start to finish.
  • We copy what you like about your current software, fix what you don't, and you own the result.

See a demo built for your business

Tell us what software you run on today. We build a working demo around your business and walk you through it.

See a demo built for your business
Free 30-minute call with our team.